Backup & Disaster Recovery Services (BDR)

Why 'we have backups' is no longer enough

Modern ransomware targets backups first. Attackers spend days inside an environment, find the backup repository, destroy or encrypt it, and then detonate - so the only path out is paying the ransom. Standard nightly backups to a NAS in the same building are not a backup; they're a single point of failure.

Our backup and disaster recovery services use immutable storage, air-gapped copies, separate identity, and short-lived credentials so an attacker who fully compromises your environment still cannot reach your recovery data.

• Immutable object storage with object lock
• Air-gapped offsite copies
• Separate identity and credentials for backup
• MFA-protected backup admin console

Full coverage - endpoints, servers, and cloud

We back up the things businesses actually lose: Windows and Linux servers, VMware ESXi and Hyper-V VMs, file shares, SQL Server, application data, laptop and desktop endpoints, Microsoft 365 (Exchange, SharePoint, OneDrive, Teams), and cloud workloads in Microsoft Azure. SaaS coverage is critical - Microsoft explicitly does not back up your tenant data.

A DR plan you can actually execute under pressure

Disaster recovery is not a backup product - it's a documented, tested process. We build DR runbooks for every critical system, define the order of recovery, identify dependencies, and validate the plan with an annual full disaster recovery drill. Your leadership team gets a clear, written report showing exactly how long recovery took and what we changed to make it faster.

Cloud DR options include instant VM boot-from-backup and full warm-standby environments for the workloads that justify the spend.

Backup and DR aligned to your compliance framework

Our backup and disaster recovery services are designed to satisfy HIPAA, CMMC, SOC 2, PCI DSS, and cyber insurance underwriting requirements. We document retention, encryption, access, testing, and recovery - and we hand you the evidence.

How different industries put this service to work

Every regulated and growth-stage business we support has a slightly different reason for engaging this service. The common thread is that the risk, downtime, or compliance cost of doing nothing is now bigger than the cost of a specialized partner.

• Healthcare and behavioral health groups protecting PHI under HIPAA and the HHS cybersecurity performance goals
• Financial services, RIAs, and CPAs meeting FTC Safeguards, SEC, and state privacy requirements
• Manufacturers and defense suppliers preparing for CMMC 2.0 Level 1 and Level 2 assessments
• Law firms and professional services protecting client confidentiality and privileged data
• K-12, higher education, and public sector agencies defending student and constituent data
• Construction, real estate, and multi-site retail keeping distributed teams online and secure

What good looks like when you evaluate providers

Not every provider that lists this service on their website actually delivers it well. Use the checklist below when you shortlist partners so you can compare apples to apples and avoid the two most common traps: a low sticker price that hides scope gaps, and a polished sales cycle backed by an offshore delivery team you never meet.

If a prospective provider cannot answer these questions plainly and in writing, treat that as a signal. The right partner will welcome the scrutiny.

• Written SLAs with response and resolution targets, not just uptime
• Named senior engineers assigned to your account, not a shared queue
• US-based delivery with clear escalation paths and named leadership
• Transparent monthly reporting with metrics leadership actually cares about
• Security-first defaults: MFA, least privilege, and monitored change control
• Alignment to your compliance framework, not a generic template
• A real onboarding plan with milestones, not just a handoff email