Managed EDR & MDR Services

Enterprise EDR platforms - deployed and managed

We deploy the modern EDR platform that fits your environment. Autonomous, on-device response and rollback is our default for clients who need to defend air-gapped or bandwidth-constrained environments. Identity-first EDR is our pick for organizations that want best-in-class threat intel and deep identity-protection coverage. Microsoft Defender for Endpoint (P2) is the right answer for clients already standardized on Microsoft 365 E5, where we get native XDR with Defender for Office 365.

Whatever platform we deploy, we own the configuration, the tuning, the policy hardening, the daily operations, and the 24/7 response.

• Autonomous EDR with rollback
• Identity-first EDR with threat intel
• Microsoft Defender for Endpoint P2
• Replaces legacy AV - no stacking required

What 'managed' actually means

Our SOC analysts triage every confirmed detection, validate it isn't a false positive, contain the host or account in real time, and walk the kill chain backward to make sure no persistence was established elsewhere. You get a written incident report with a clear incident timeline, indicators of compromise, root cause, and recommended hardening - usually within 24 hours of containment.

Pre-approved playbooks let us act without waiting for a callback: isolate the endpoint, disable the user, kill the process tree, quarantine the file, and block the C2 destination at the firewall.

Stopping ransomware at the endpoint, before encryption begins

Modern EDR detects the behavior chain of a ransomware attack - credential dumping, lateral movement via WMI or PsExec, shadow-copy deletion, mass file rename - and kills it before encryption completes. On supported platforms we can roll back changes the malware did make. Across our managed base, the vast majority of ransomware attempts are contained automatically within seconds of the first malicious action.

How different industries put this service to work

Every regulated and growth-stage business we support has a slightly different reason for engaging this service. The common thread is that the risk, downtime, or compliance cost of doing nothing is now bigger than the cost of a specialized partner.

• Healthcare and behavioral health groups protecting PHI under HIPAA and the HHS cybersecurity performance goals
• Financial services, RIAs, and CPAs meeting FTC Safeguards, SEC, and state privacy requirements
• Manufacturers and defense suppliers preparing for CMMC 2.0 Level 1 and Level 2 assessments
• Law firms and professional services protecting client confidentiality and privileged data
• K-12, higher education, and public sector agencies defending student and constituent data
• Construction, real estate, and multi-site retail keeping distributed teams online and secure

What good looks like when you evaluate providers

Not every provider that lists this service on their website actually delivers it well. Use the checklist below when you shortlist partners so you can compare apples to apples and avoid the two most common traps: a low sticker price that hides scope gaps, and a polished sales cycle backed by an offshore delivery team you never meet.

If a prospective provider cannot answer these questions plainly and in writing, treat that as a signal. The right partner will welcome the scrutiny.

• Written SLAs with response and resolution targets, not just uptime
• Named senior engineers assigned to your account, not a shared queue
• US-based delivery with clear escalation paths and named leadership
• Transparent monthly reporting with metrics leadership actually cares about
• Security-first defaults: MFA, least privilege, and monitored change control
• Alignment to your compliance framework, not a generic template
• A real onboarding plan with milestones, not just a handoff email